How it works
Define a destination number such as mobile, office or call center. Incoming calls to the virtual number are routed there.
What to know
To the answering side, the call arrives like a regular call. The management difference is the configured virtual number.
When it helps
Useful when customers or services need voice contact, or when voice verification is an appropriate alternative to SMS.
Recommended workflow
- Define the number purpose and message types.
- Choose the handling channel: dashboard, email, webhook or API.
- Run a real scenario test before regular use.
Common questions
Do I need to start with a technical integration?
No. You can begin with email forwarding and add a webhook or API later.
Does this also fit a small business?
Yes. The service also fits a small business that needs a clear workflow without heavy infrastructure.
How do I start?
Send a short description of the workflow and review the right connection: email, webhook, API or call forwarding.