Information collected

Use of the service may involve account details, contact details, numbers, incoming messages, destination addresses, webhook URLs, usage data and technical data required to operate the service.

Purpose of use

Information is used to operate the service, support customers, resolve issues, secure the service, handle billing and comply with legal requirements.

Message content

Message content may be stored to show messages in the dashboard, forward them by email, deliver them by webhook and support troubleshooting. Avoid sending sensitive information that is not required for the business process.

Sharing information

Information may be shared with infrastructure, communication, hosting, security, payment or other providers needed to operate the service, and where legally required.

Retention

Information is retained for the period needed to operate the service, provide support, maintain records, handle billing or comply with legal obligations.

Security

Reasonable security measures are used, but no system is completely protected. Customers must protect access credentials and report suspected unauthorized use.

Privacy contact

Privacy questions can be sent to cs@aharon.cloud.